FA Qs

Who We Are?

How Can I Become a Seller on Raya?

What Is the Raya Customer Care Line?

What are the delivery timelines and considerations for orders placed on Raya, and how does the timing vary for different locations and delivery methods?

What are the delivery methods offered by Raya, and how many delivery attempts are made for door delivery orders?

What is the difference between Raya and Marketplace Shipping, and how are products handled and shipped in these services?

What are the restrictions and requirements for Pay On Delivery (POD) orders on RayaShopNG.com?

What Payment Options are Available on Raya?

How We Use Your Personal Data?

What are the legal bases for the processing of personal data, and how do they apply to the collection and use of personal data?

The Data We Collect About You?

How can I reach out to Raya if I have questions or concerns related to their Privacy Notice or the processing of my personal data?

What measures are in place to ensure the security of my personal data, and how is unauthorized access prevented?

What should I do if my personal data changes during my relationship with the organization?

How We Share Your Personal Data?

How to know if my product is under warranty?

How do I know if my product has a warranty?

How can I activate my warranty?

How do I go about servicing my product?